LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 1/136 - REPORT PREPARED FOR LOCAL TRUST

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 2/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 3/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 4/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 5/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 6/136 - NCVO Research report practices that reso…

NCVO Research report practices that resonated with our conceptual framework (see next chapter), they had an interesting take on a commonly used approach, or they were innovative and unusual (see appendix for a list of the focus areas).

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 7/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 8/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 9/136 - NCVO Research report Figure 1. � Purpose…

NCVO Research report Figure 1. � Purpose: What are the drivers of community engagement in areas?

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 10/136 - NCVO Research report Wheel 2 � Context: …

NCVO Research report Wheel 2 � Context: What are the most relevant features of local context? Local context is key to understanding how engagement is defined and practised, and how effective it is, with different factors acting as `shapers, challenges, barriers, or enablers. The key factors that emerged during the workshop as perhaps the most relevant were the plans and strategic focus of the area and size and nature of the community [5 and 7], and the influence, views and skills of the individuals involved � e.g. the Rep or the Chair, or other members of the partnership [6]. Whether or not areas had invested resources and employed a worker who may have responsibility for community engagement was also felt to be important. Figure 2 � Context: What are the most relevant features of local context?

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 11/136 - NCVO Research report Wheel 3 � Motivatio…

NCVO Research report Wheel 3 � Motivations: What motivates people to get involved? The motivations that seemed to emerge most strongly were: getting to know others [2]; responding to issues or causes that matter personally [6]; and engaging because of belonging to, or wanting to connect across, an interest group � particularly families with children [1]. The reasons we found for why people might engage with Big Local featured in the wheel resonated strongly with those identified in NCVOs Pathways through Participation research and our wider knowledge of why people participate (e.g. relationships, helping others, personal benefit, influence). Figure 3 � Motivations: What motivates people to get involved?

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 12/136 - NCVO Research report Wheel 4 � Approache…

NCVO Research report Wheel 4 � Approaches: What areas are doing � the kinds of approaches being tried Areas could be using any combination of these broad approaches (rather than specific methods or activities) to engagement. Each of these is explored in more detail in chapter 3 and in chapter 5 we report how the case studies ranked them according to their relative effectiveness. Figure 4 - Approaches: What are areas doing � the kinds of approaches being tried?

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 13/136 - NCVO Research report Wheel 5 � Effective…

NCVO Research report Wheel 5 � Effectiveness: What does effective practice look like? Workshop participants were asked to identify what they felt was effective practice and asked why they considered this to be the case, from which we summarised the key characteristics in the wheel below. The perceived importance of each of these were ranked by the case study areas and are examined in more detail in chapter 5. Figure 5 � Effectiveness: What does effective practice look like?

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 14/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 15/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 16/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 17/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 18/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 19/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 20/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 21/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 22/136 - NCVO Research report 3.1.7) Decision-mak…

NCVO Research report 3.1.7) Decision-making structures and fora This approach is about widening out formal decision-making alongside � or extending beyond � the partnership. This can be achieved by creating structures or groups where those beyond the partnership can contribute to decision-making. This could also involve more ad hoc or one-off events, for example consultative meetings on a particular issue. Activities included:

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 23/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 24/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 25/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 26/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 27/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 28/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 29/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 30/136 - NCVO Research report community developme…

NCVO Research report community development influence, with an experienced community development professional on the partnership. They went on to have a full-time community development worker and six residents took a course in community development. One of these residents talked about how, early on, the partnership googled different community engagement approaches, which helped them affirm that community development was the best fit for them. Other types of resident expertise could also influence approaches and activities, for example having an experienced youth worker on the partnership. Finally, the availability and use of resources was a factor [8] in the sense of activities common in Big Local being tried, which were often suggested by the Rep. Some activities were seemingly fundamental to most Big Local areas, such as communications, events and activities. Other more specialised activities had been adapted because of their use in other Big Local areas, such as participatory budgeting and community researchers. Frequently, it seemed to be a process of trial and error in regards to which approach or activity they used. The fieldwork suggests that local areas are being pragmatic and focusing on what practically works. For example, some areas had experienced poor attendance at events, so had subsequently decided to run fewer events and try other activities.

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 31/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 32/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 33/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 34/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 35/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 36/136 - NCVO Research report `The flexibility of…

NCVO Research report `The flexibility of Big Local, with the commitment to it being really locally led and responsive, is also a very significant difference. We really feel we are being given the freedom to work out what will make the best use of the Big Local money in our area, and have the support to work with this. (Worker)

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 37/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 38/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 39/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 40/136 - NCVO Research report varied. For instanc…

NCVO Research report varied. For instance, with participatory budgeting Rastrick, was able to keep a significant number of residents active in decision making, with around 1,000 people still voting in later rounds of the process, maintaining a high level of engagement. On the other hand, something that came up repeatedly when interviewees were asked about what makes effective engagement was the importance of face-to-face interaction. This might be termed as the depth of engagement � so not just the numbers engaged, but the nature of that interaction. By conversing with residents in a variety of settings � such as events, in residents homes and in the streets � trust could be built up, as opposed to more impersonal large-scale interaction or consultation. It is important for those involved in Big Local to be visible in the community. Yet establishing recognition of those involved in Big Local takes time. Many areas sought to combine the two. In the case of St Peters and the Moors, it was felt that surveys were not personal enough, and that face-to-face conversations were necessary in order to understand what residents really wanted. But with the ultimate target of 1,000 of these conversations, this was an example of how depth and breadth can work together. 5.2) The effectiveness of the different engagement approaches The engagement wheel of how effective approaches were, as originally developed, has been adapted into the table below, along with how the case study areas `ranked the different approaches. They were asked to identify the three most effective approaches, in order (one to three, with one being the most effective). The results are captured below.

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 41/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 42/136 - NCVO Research report approaches, widenin…

NCVO Research report approaches, widening out decision-making and resident empowerment and engagement, were not selected by any of the five areas. 5.3) What makes an effective approach The fifth engagement wheel looks at what helps to facilitate successful engagement. We originally developed eight categories then added a ninth category, that of using visible and tangible successes so far, as evidence of what Big Local can do. This additional category emerged from the case study interviews. Again, the five case study areas were asked to rank these categories. The results are presented in the table below.

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 43/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 44/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 45/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 46/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 47/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 48/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 49/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 50/136 - NCVO Research report lead to further eng…

NCVO Research report lead to further engagement, although this will not always become immediately obvious. Linked to this is the benefit of not simply working with those already active in the community or just finding people with an existing skill set; it is also about wanting to see people develop and `bloom, so working with those who might need nurturing or support.

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 51/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 52/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 53/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 54/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 55/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 56/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 57/136 - NCVO Research report http://www.ivr.org.…

NCVO Research report http://www.ivr.org.uk/images/stories/Institute-of-Volunteering-Research/MigratedResources/Documents/H/OTS_Helping_Out.pdf [accessed 22 June 2015]. Ostrom, E. 2000. `Social capital: a fad or a fundamental concept?, in Dasgupta, P., and Serageld in, I. Social Capital: A Multifaceted Perspective. Washington, D. C.: The World Bank, pp. 172-214. Putnam, R. D. with Leonardi, R. & Nanetti, R. Y. (1993) Making Democracy Work: Civic Traditions in Modern Italy. Princeton University Press. Putnam, R. D. 2000. Bowling Alone: The Collapse and Revival of American Community. Simon & Schuster. Rochester, C. (2013) Rediscovering Voluntary Action: The beat of a different drum. Basingstoke: Palgrave Macmillan. Woolcock, M. 2001. `The Place of Social Capital in Understanding Social and Economic Outcomes, ISUMA 2 (1) pp. 11-17.

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 58/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 59/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 60/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 61/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 62/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 63/136 - NCVO Research report Linking social cap…

NCVO Research report Linking social capital: this less commonly cited type of social capital refers to ties that link to people and organisations outside of their networks who have power.52 These could be organisations and institutions.

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 64/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 65/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 66/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 67/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 68/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 69/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 70/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 71/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 72/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 73/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 74/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 75/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 76/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 77/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 78/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 79/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 80/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 81/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 82/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 83/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 84/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 85/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 86/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 87/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 88/136 - NCVO Research report Other important poi…

NCVO Research report Other important points: 1. They feel there is a danger with engagement of the `tail wagging the dog: i.e. an engagement

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 89/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 90/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 91/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 92/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 93/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 94/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 95/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 96/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 97/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 98/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 99/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 100/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 101/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 102/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 103/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 104/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 105/136 - NCVO Research report led to "cynicism an…

NCVO Research report led to "cynicism and disengagement"89. Big Local is seen as an opportunity to do things differently, particularly around capacity building and community empowerment.

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 106/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 107/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 108/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 109/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 110/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 111/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 112/136 - NCVO Research report of delivery and re-…

NCVO Research report of delivery and re-consult with business to check how they feel Big Local / St Matthews could support them. Before this consultation gets underway it was decided that they should identify and develop a database of businesses to help with them to engage with them smarter, such as by electronic means. They are looking to work with Leicester Business School, De Montfort University to support them with this piece of work.

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 113/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 114/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 115/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 116/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 117/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 118/136 - NCVO Research report social events help …

NCVO Research report social events help them with "connecting with neighbours, finding out how many talented people we have, engaging with them face-to-face, offering support and encouragement to achieve their goals...but communication with the wider community is challenging."

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 119/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 120/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 121/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 122/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 123/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 124/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 125/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 126/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 127/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 128/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 129/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 130/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 131/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 132/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 133/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 134/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 135/136 - NCVO Research report

LT-16-09-A-study-of-community-engagement-within-the-Big-Local-programme.pdf - page 136/136 - NCVO Research report