A_better_form_of_business_Community_Shops_2022.pdf - page 1/40 - COMMUNITY SHOPS
![COMMUNITY SHOPS](pages/page-0001-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 2/40 - About this publication
![About this publication](pages/page-0002-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 3/40 - Contents
![Contents](pages/page-0003-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 4/40 - Foreword
![Foreword](pages/page-0004-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 5/40 - use organic methods. We know we cannot s…
![use organic methods. We know we cannot stop the climate crisis on our own, but we are actively playing our part in trying to stop its impact.](pages/page-0005-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 6/40 - What is a community shop?
![What is a community shop?](pages/page-0006-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 7/40 - 1 Growth in 2021
![1 Growth in 2021](pages/page-0007-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 8/40 - 1.2 Geographical distribution
![1.2 Geographical distribution](pages/page-0008-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 9/40 - FIGURE 1.3 GEOGRAPHICAL DISTRIBUTION OF …
![FIGURE 1.3 GEOGRAPHICAL DISTRIBUTION OF COMMUNITY SHOPS](pages/page-0009-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 10/40 - INSIGHT: OUR GREEN SHOP, SHROPSHIRE AND …
![INSIGHT: OUR GREEN SHOP, SHROPSHIRE AND TIS THE FUTURE, WILTSHIRE](pages/page-0010-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 11/40 - 2 Business model
![2 Business model](pages/page-0011-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 12/40 - FIGURE 2.2 COMMUNITY SHOPS: MEMBER/SHARE…
![FIGURE 2.2 COMMUNITY SHOPS: MEMBER/SHAREHOLDER NUMBERS](pages/page-0012-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 13/40 - Plunkett Foundation records (see Figure …
![Plunkett Foundation records (see Figure 2.4) it can be estimated that just over a third (35%) of community shops are based in a former shop building. The other 65% of community shops are housed in a variety of different premises, such as converted toilet blocks, shared space in a village hall or a church, bespoke new community hubs and a significant number in portable cabins. "Other" types of building involve a combination of a new build and conversion of an existing building, or a mobile unit.](pages/page-0013-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 14/40 - 3 Services and activities
![3 Services and activities](pages/page-0014-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 15/40 - L ocal produce available at the Islip Co…
![L ocal produce available at the Islip Community Shop in Oxfordshire.](pages/page-0015-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 16/40 - Many survey respondents chose more than …
![Many survey respondents chose more than one motivation, which is unsurprising given the combination of environmental, economic and business benefits that local sourcing can have.](pages/page-0016-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 17/40 - T he Gawsworth Hub in Cheshire, North We…
![T he Gawsworth Hub in Cheshire, North West England, is an all-round community space.](pages/page-0017-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 18/40 - Overall, the range of services have rema…
![Overall, the range of services have remained similar to previous years. The key reasons for adding services were increasing benefits to the community, in response to customer demand and community engagement, and (to a lesser degree) improving business viability. Focus group discussions suggested that services are often run by volunteers and are therefore regarded as a community service rather than business activity. Key reasons for dropping services were adjustments as demand subsided when COVID-19 restrictions began to lift and following the vaccination rollout. Some respondents also cited lack of staff or volunteer capacity.](pages/page-0018-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 19/40 - T he community shop and café in Ilmingto…
![T he community shop and café in Ilmington, Warwickshire, are based in a converted chapel.](pages/page-0019-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 20/40 - T he Dryslwyn Community Shop in Camarthe…
![T he Dryslwyn Community Shop in Camarthenshire was set up following the closure of the villages Post Office in 2008.](pages/page-0020-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 21/40 - the 2008 financial crisis and the Villag…
![the 2008 financial crisis and the Village Core programme delivered by Plunkett, the number of shops opening with post offices increased along with the total number of shops opening. However, in the last decade, and particularly in the last five years, spikes in community shop numbers have not led to a corresponding increase in the number of post offices run within these businesses.](pages/page-0021-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 22/40 - 4 People
![4 People](pages/page-0022-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 23/40 - 4.2 Employed staff
![4.2 Employed staff](pages/page-0023-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 24/40 - FIGURE 4.3 COMMUNITY SHOPS: STAFF EMPLOY…
![FIGURE 4.3 COMMUNITY SHOPS: STAFF EMPLOYED](pages/page-0024-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 25/40 - 4.3 Volunteers
![4.3 Volunteers](pages/page-0025-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 26/40 - 5 Impact
![5 Impact](pages/page-0026-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 27/40 - FIGURE 5.1 COMMUNITY SHOPS: DISTANCE FRO…
![FIGURE 5.1 COMMUNITY SHOPS: DISTANCE FROM NEAREST GENERAL STORE OR SUPERMARKET](pages/page-0027-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 28/40 - Once open and operating, community shops…
![Once open and operating, community shops become highly social places which bring people together of all ages, backgrounds, interests, and gives them a purpose to interact. In rural areas, a shop may often be the last remaining space for local people to meet one another. Under community ownership, shops can be transformed into inclusive businesses in a variety of ways. For example, they might offer training and employment opportunities to people with additional needs or disabilities; they may participate in social prescribing or in schemes that help people who have experienced mental health issues to return to employment; they prevent social exclusion by offering access to cash and help with accessing essential services such as bill payments.](pages/page-0028-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 29/40 - Islip Community Shop in Oxfordshire.
![Islip Community Shop in Oxfordshire.](pages/page-0029-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 30/40 - FIGURE 5.2 COMMUNITY SHOPS: OPPORTUNITIE…
![FIGURE 5.2 COMMUNITY SHOPS: OPPORTUNITIES FOR YOUNG PEOPLE](pages/page-0030-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 31/40 - Farmborough Community Shop has a recycli…
![Farmborough Community Shop has a recycling scheme for hard-to-recycle items such as crisp packets.](pages/page-0031-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 32/40 - Community shops are primarily motivated …
![Community shops are primarily motivated to become more sustainable by a commitment to lessen their impact in light of the climate crisis. 56% of survey respondents said that they had made changes to their operations in line with a business sustainability policy. Community shops are highly innovative in their sustainability actions for example, 1 in 5 are already operating refill schemes.](pages/page-0032-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 33/40 - 6 Financial performance
![6 Financial performance](pages/page-0033-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 34/40 - There is no consistent correlation betwe…
![There is no consistent correlation between community shop turnover and profitability: for example, shops achieving a profit of £12,500+ have turnovers ranging from £100,000 to £500,000+.](pages/page-0034-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 35/40 - 6.2 Turnover
![6.2 Turnover](pages/page-0035-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 36/40 - FIGURE 6.5 COMMUNITY SHOPS 2022 SURVEY: …
![FIGURE 6.5 COMMUNITY SHOPS 2022 SURVEY: WAS 2020 INCREASE IN TRADE SUSTAINED IN 2021? % OF SHOPS](pages/page-0036-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 37/40 - 6.6 Use of EPOS
![6.6 Use of EPOS](pages/page-0037-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 38/40 - 7 Sector confidence and concerns
![7 Sector confidence and concerns](pages/page-0038-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 39/40 - Last year, 26% of community shops report…
![Last year, 26% of community shops reported this as a priority, but in April 2022 this rose to 54%. Discussion in the focus group revealed that some shops, although they had faced an increase in trade during periods of lockdown and wide-spread homeworking, are now seeing a return to pre-COVID-19 shopping habits. Additionally, some customers have moved to shopping online and getting deliveries.](pages/page-0039-small.png)
A_better_form_of_business_Community_Shops_2022.pdf - page 40/40 - About Plunkett Foundation
![About Plunkett Foundation](pages/page-0040-small.png)